A shout out to Mark Ambrose with HotHeads. I had to take my headliners down to install a roof rack. I therefore needed some replacement double stick tape and the brand at my local hardware store was not holding. I contacted Mark about my dilemma and offered to purchase replacement tape from him. Instead he offered to send me new tape which arrived today. And, he included a roller to firmly affix the tape. Not often you run across truly exceptional customer service like this, particularly when my problem was purely of my own doing. My thanks to Mark for not only supplying a great product but providing such fantastic service.