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My new JK died on me!

4402 Views 45 Replies 31 Participants Last post by  Muroc
About four months ago I leased a wrangler unlimited Sahara edition. I fell in love with it. I've taken it off-road a couple of times, nothing too hardcore. I went and spent way too much on new wheels and tires. I planned to buy it out when the time was right and then start really upgrading it. Last Friday as I was driving somewhere with my 6 month pregnant wife, the jeep died on us in the middle of a fairly busy road. it lost power, the steering wheel locked up and the breaks did too. After an agonizing time getting it towed, we finally got it to the dealership. I was pretty devastated, how could my wrangler do this to me.

The service dept said a fuse had blown in the engine, but they didn't know why. I was very concerned because if I was on the freeway or in the middle of nowhere it could have been a very dangerous situation. My service advisor suggested I call Chrysler, so I did. I expressed my concern and how a new car shouldn't be having this type of problem. They gave me a case number and suggested I drive it over the weekend and see how it feels, so I did. Yesterday morning my wife and I were on our way to go hiking and it happened again, on an even busier street. I had it towed again to the dealership, and they didn't really know what to say.

I'll be calling Chrysler tomorrow again and I'm hoping they'll be understanding. I definitely won't feel safe driving that car anymore. Does anyone have any advice, or had a similar situation? I'm pretty bummed out because I really love the wrangler but feel let down.

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Chrysler gave me an "offer". They offered to replace the wiring unit, or something like that. I turned it down, and will continue to try and have the car replaced. I've lost all confidence in the car. The service manager even seemed to be on my side. They gave me some extra fuse's, and they showed me where the problem was. I've attached a couple of pictures. The mechanic, after replacing the faulty wire, wrapped the wire, and the surrounding ones, in electrical tape to give them extra protection. This looks like something you guys might want to do as a pre - emptive precaution.
so you dont even know what the offer is, but you've turned it down and are pushing for a replacement vehicle? not to be a jerk or anything, but your idea of reasonable is WAY different than mine. if I were Chrysler i'd tell you to go out in the parking lot and kick some rocks. i'm sorry this happened to you, but to insist on a replacement vehicle is asinine. and you would lose if it went to an arbiter.
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