so you dont even know what the offer is, but you've turned it down and are pushing for a replacement vehicle? not to be a jerk or anything, but your idea of reasonable is WAY different than mine. if I were Chrysler i'd tell you to go out in the parking lot and kick some rocks. i'm sorry this happened to you, but to insist on a replacement vehicle is asinine. and you would lose if it went to an arbiter.