Agreed - They pinpointed the problem and fixed it. No need for a new vehicle.
That's like saying you want a new house because your window has a crack in it.
I'd take that offer man. They are willing to step up to the plate and replace what's wrong. You don't have a lemon case so you're not gonna get a new Jeep from Chrysler.
so you dont even know what the offer is, but you've turned it down and are pushing for a replacement vehicle? not to be a jerk or anything, but your idea of reasonable is WAY different than mine. if I were Chrysler i'd tell you to go out in the parking lot and kick some rocks. i'm sorry this happened to you, but to insist on a replacement vehicle is asinine. and you would lose if it went to an arbiter.
Agreed - They pinpointed the problem and fixed it. No need for a new vehicle.I agree with the two above, you'd better take the offer. They found out what was wrong and offered to fix it. If you refuse and it happens again, you may be SOL, but I can bet you you won't be getting a new Jeep. At least not until they replace the harness and it does it again.