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Hi Metal Cloak, when are you guys going to offer discounted/free shipping? I have a long list of stuff I would like to pull the trigger on, that would put me there.
 

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How about some discounted shipping to Alaska? :rofl:

$370 to ship a set of rock rails
$706 to ship a set of corner guards

$1037 for both :(
 

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This is for a $10 decal. $37.67 shipping


$10.00


$10.00



Click to remove an item from your cart
Empty My Entire Cart
Shipping Rates: Change My Address

United States, AK, 99503


Tax:

$0.00



Coupon code? Enter it here: Apply Coupon Code



Total:

$47.67
 

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The shipping is silly $278. I've had bigger heavier components shipped cross country for less. I can get an RK X Factor shipped free with a 10% discount. Will be pressing the button this weekend. Looks like they'll lose my business.

Nice marketing, but your shipping costs obscene.
 

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The shipping is silly $278. I've had bigger heavier components shipped cross country for less. I can get an RK X Factor shipped free with a 10% discount. Will be pressing the button this weekend. Looks like they'll lose my business.

Nice marketing, but your shipping costs obscene.
I agree. I'm shopping for control arms, but the shipping for theirs makes it crazy to go that direction.
 

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And I don't understand it, usually big company's that ship stuff like this have contracts with postal carriers for better prices.
 

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I agree. I'm shopping for control arms, but the shipping for theirs makes it crazy to go that direction.
Maybe their having one big party on their customers. I can't see anyone buying their stuff at these prices. No one replies to inquiries and silly shipping costs... I'm going to RK, don't think these guys are a stable company.
 

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For what it is worth, they were responsive to me via email with my questions with their compatibility with my setup.

I'm wanting to drop a bunch of money with MC, but not willing to do so until they have free shipping. There is a person in my area who is of the same mentality. I'm wanting to go to Moab in April, but not willing to do so in stock fenders as they will just rip off. If MC doesn't come thru in the next week or two, I will probably go another direction.
 

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For what it is worth, they were responsive to me via email with my questions with their compatibility with my setup.

I'm wanting to drop a bunch of money with MC, but not willing to do so until they have free shipping. There is a person in my area who is of the same mentality. I'm wanting to go to Moab in April, but not willing to do so in stock fenders as they will just rip off. If MC doesn't come thru in the next week or two, I will probably go another direction.
What other direction are you considering?
Just curious cuz I'm in the same boat. I want to hit the complete order button but the shipping charge is stopping me! I want this stuff so bad too!
 

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I ordered my full set of control arms today. I mentioned to them that the shipping cost was way high the other day. He told me to remove everything in the shopping cart and do it again. The shipping was cut in half. They said the had a glitch in their system recently which made things wacky.
 

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What other direction are you considering?
Just curious cuz I'm in the same boat. I want to hit the complete order button but the shipping charge is stopping me! I want this stuff so bad too!
Genright was the other option I'm considering.

I just re-ran the freight from MetalCloak and it appears to be down to about $213. Last time I ran it I swear it was over $300. GenRight is $123 for shipping similar type products. Free shipping from MC would probably have me pulling the trigger on front overline flare/fenders and rear fenders. Free shipping would pretty much bring the cost of MC's in line with GenRight. Advantage for MC is that they offer black powdercoating option plus I think they look better than GenRight.
 

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Genright was the other option I'm considering.

I just re-ran the freight from MetalCloak and it appears to be down to about $213. Last time I ran it I swear it was over $300. GenRight is $123 for shipping similar type products. Free shipping from MC would probably have me pulling the trigger on front overline flare/fenders and rear fenders. Free shipping would pretty much bring the cost of MC's in line with GenRight. Advantage for MC is that they offer black powdercoating option plus I think they look better than GenRight.
If you think that's bad enter my zip code just for fun.. 99503
 

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Northridge sells MC and has free shipping over $70... might be worth checking out.
Just checked their price was more than buying directly from Metal Cloak and paying their silly shipping. Still glad I went with RK.
 

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Sorry guys I've been absent from the forums for a while...

Quite a hot topic here, and I appreciate that... :tomatoes:

So, here is the skinny on shipping...

We use a backend called Volusion. They provide our shopping cart on the website.

As part of their programming, we put in our UPS account and it is supposed to apply our rate to all our customers orders.

After the first of the year, something changed. We were working with it to figure out the best rates we can give to you, but, apparently, it went the total opposite direction.

However, it was the feedback of our customers that had us investigating it and making the changes necessary to fix it (apparently, the rates you all were seeing were basic UPS rates - total retail - not representing our negotiated rates that we prefer to pass on to you.)

We have never had any desire to make a profit on shipping. It is, however, one of our greatest expenses, so we try to make sure all costs are covered.

We are still a small, growing, company who is blessed to have great customers like you, and we do make mistakes.

However, it is your great feedback that helps us get better and better at what we do.

As a note... we do have real, live, people available to talk with you if you have any questions at all about your build, about your order, or, in this case about screwed up shipping rates.

:action-smiley:
 
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