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I have had a rough country inch lift of my jeep for 3+ years and it has sagged pretty badly over time. It is about an inch over stock. So called rough country today just to see what could be done.

The sales rep said he would be happy to help me all he needed was my receipt. Being as I purchased the lift offline so long ago I no longer had a one. He said that was fine but the best he could do for replacement would be their cost. (Extremely Cheap:)) Needless to say, they are in the mail.

I guess what I'm getting at here is regardless of what some might say about rough country's quality in the past, any company that backs there product like that is fine by me.

So thank you rough country,

another satisfied customer:dance:
 

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glad it worked out for you, but a quality set of springs wouldn't have sagged in 3 years.
 

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Glad to hear that maybbe they are tired of taking a beating everytime it gets mentioned on the forums. I have my receipt ready but the springs are doing just fine.
 
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