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This my personal experience with William @ TNT Customs, that I wanted to share...
My rig is a 2012 JKUR w/ a AEV 3.5 in lift and 35's. I have had the TNT Customs Rock Sliders on it for a few months now. Everything I had read on the forums told me that they would work with 37's but I just didn't see it realistically happening with the lenth of the sliders coming all the way up to the pinch seem. Well, I recently went up to 37's and they didn't clear, at all. I had to remove them. I planned on selling them and getting something else, even though I really loved them. But, it they wouldn't work with my new Tires, they were no goot to me. On to the story.
Yesterday, I received a PM on AEV Forum from William at TNT Customs. He must've joined the AEV forum just to message me as he was only a member since yesterday and had a zero post count. This is what it said, and also what I responded back...
Quote:
Originally Posted by T&T Customs
Good Afternoon
It was brought to our attention that you are having some problems with your rocksliders and fitting 37 inch tires, this has never been an issue with our rocksliders. I would like to double check a measurement on your particular set.
Can you please measure from the backside of the rear mounting foot to the end of your slider and let me know what that distance is.
If you have any questions please give us a call at 307-775-9565 or email me at [email protected].
Thank you!
William
Thanks for the PM. I actually called you guys earlier today and spoke to someone (forgot his name) with a bit of an accent. I was told that I needed adjustable arms to more the axle back to clear the Rock Sliders. Well, I thought that was silly because then my tire would be making contact with my AEV rear bumper. I simply said thanks for your help and goodbye. They are great but I had to remove them as they are at least an 1"-2" too long at the front of the back tire. I am not home to measure them at the moment, but they rear corner of these came all the way up to the factory pinch seem weld in the front of the rear fender well. I have so far had to trim 1" off this pinch seem but will most likely take off another 1/2"-1" for added tire clearance. If you'd like, you are more then welcome to call me at XXX-XXX-XXXX.
Thanks,
Jeff Kashat
I called TNT Customs and got their voicemail and left a message. A few minutes later I got a call back from William @ TNT Customs, who happened to be the same person I spoke to earlier in the day. William is a very nice guy who genuinely sounded concerned about my problem and wanted to help.
He was surprised to hear about my issue and mentioned that they have done a lot of JK/JKU's with their Rock Sliders on 37's without any issues. After talking a little more about specifics about my issue, it was mentioned to me that my rock sliders may have actually been placed on the JIG wrong and therefore welded wrong cause the whole rock slider to be positioned wrong on my Jeep.
He asked me when I got home to take a measurement from the rear most mount on the Rock Slider to the End, and depending on the measurement that would determine if they were in fact welded in the wrong spot. I got home and pulled out my measuring tape and took the measurement. I called William back and told him the measurement that I had and he said that it was wrong.
He explained to me that mistakes happen and they were going to make it right for me. He felt that they make a great product and told me that they stand behind it. As a result, he told me that they would be sending me a replacement set of Rock Sliders for FREE!!! That is awesome. I really appreciate the fact that the guys at TNT Customs went out of their way to find out what my problem was and to make it right.
I asked William what he wanted done with the original set of Rock Sliders. He said that they would send a Call Tag for them, if I could just rebox them. I mentioned that my neighbor/buddy, who is currently on a 2" AEV lift w/ 33's might be interested in them. There is a possibilty that he may move up to a bigger lift and 35's, but he'd never go up to 37's. So, the clearance would never become an issue for him. We worked out the details (price) and looks like they'll be going to my neighbor. Looks like once again my neighbor will bennefit from my trial and errors, and bloddy knuckles, lol.
I did A LOT of research looking for Rock Sliders with integrated Steps that had the look that I wanted, and these were definitely it. I was initially very disappointed that they wouldn't fit my new 37's and didn't want to "Settle" for a different option that was not exactly what I wanted. I am so happy that I will once again have the TNT Customs Rock Sliders on my Jeep as I do think they are the best as far as protection, functionality and style.
I wish more companies and vendors would be so good as William and the guys at TNT Customs.
I will DEFINITELY call William when I'm ready for replacement Skids. This is the kind of company I want to deal with.
My rig is a 2012 JKUR w/ a AEV 3.5 in lift and 35's. I have had the TNT Customs Rock Sliders on it for a few months now. Everything I had read on the forums told me that they would work with 37's but I just didn't see it realistically happening with the lenth of the sliders coming all the way up to the pinch seem. Well, I recently went up to 37's and they didn't clear, at all. I had to remove them. I planned on selling them and getting something else, even though I really loved them. But, it they wouldn't work with my new Tires, they were no goot to me. On to the story.
Yesterday, I received a PM on AEV Forum from William at TNT Customs. He must've joined the AEV forum just to message me as he was only a member since yesterday and had a zero post count. This is what it said, and also what I responded back...
Quote:
Originally Posted by T&T Customs
Good Afternoon
It was brought to our attention that you are having some problems with your rocksliders and fitting 37 inch tires, this has never been an issue with our rocksliders. I would like to double check a measurement on your particular set.
Can you please measure from the backside of the rear mounting foot to the end of your slider and let me know what that distance is.
If you have any questions please give us a call at 307-775-9565 or email me at [email protected].
Thank you!
William
Thanks for the PM. I actually called you guys earlier today and spoke to someone (forgot his name) with a bit of an accent. I was told that I needed adjustable arms to more the axle back to clear the Rock Sliders. Well, I thought that was silly because then my tire would be making contact with my AEV rear bumper. I simply said thanks for your help and goodbye. They are great but I had to remove them as they are at least an 1"-2" too long at the front of the back tire. I am not home to measure them at the moment, but they rear corner of these came all the way up to the factory pinch seem weld in the front of the rear fender well. I have so far had to trim 1" off this pinch seem but will most likely take off another 1/2"-1" for added tire clearance. If you'd like, you are more then welcome to call me at XXX-XXX-XXXX.
Thanks,
Jeff Kashat
I called TNT Customs and got their voicemail and left a message. A few minutes later I got a call back from William @ TNT Customs, who happened to be the same person I spoke to earlier in the day. William is a very nice guy who genuinely sounded concerned about my problem and wanted to help.
He was surprised to hear about my issue and mentioned that they have done a lot of JK/JKU's with their Rock Sliders on 37's without any issues. After talking a little more about specifics about my issue, it was mentioned to me that my rock sliders may have actually been placed on the JIG wrong and therefore welded wrong cause the whole rock slider to be positioned wrong on my Jeep.
He asked me when I got home to take a measurement from the rear most mount on the Rock Slider to the End, and depending on the measurement that would determine if they were in fact welded in the wrong spot. I got home and pulled out my measuring tape and took the measurement. I called William back and told him the measurement that I had and he said that it was wrong.
He explained to me that mistakes happen and they were going to make it right for me. He felt that they make a great product and told me that they stand behind it. As a result, he told me that they would be sending me a replacement set of Rock Sliders for FREE!!! That is awesome. I really appreciate the fact that the guys at TNT Customs went out of their way to find out what my problem was and to make it right.
I asked William what he wanted done with the original set of Rock Sliders. He said that they would send a Call Tag for them, if I could just rebox them. I mentioned that my neighbor/buddy, who is currently on a 2" AEV lift w/ 33's might be interested in them. There is a possibilty that he may move up to a bigger lift and 35's, but he'd never go up to 37's. So, the clearance would never become an issue for him. We worked out the details (price) and looks like they'll be going to my neighbor. Looks like once again my neighbor will bennefit from my trial and errors, and bloddy knuckles, lol.
I did A LOT of research looking for Rock Sliders with integrated Steps that had the look that I wanted, and these were definitely it. I was initially very disappointed that they wouldn't fit my new 37's and didn't want to "Settle" for a different option that was not exactly what I wanted. I am so happy that I will once again have the TNT Customs Rock Sliders on my Jeep as I do think they are the best as far as protection, functionality and style.
I wish more companies and vendors would be so good as William and the guys at TNT Customs.
I will DEFINITELY call William when I'm ready for replacement Skids. This is the kind of company I want to deal with.
