:welcome: to the Forum..:wavey:Hey guys, I have a 3.6/6spd JK with 6K miles on it. Dealer is claiming that due to driving in water, the seal at the crank pulley was able to draw water into the crankcase and cause damage. The intake did not have a drop of water in it, and the air filter was completely dry, I pulled the dip stick and the oil did not appear milky. Have you every heard of water being ingested into these motors through the crankcase?
I should clarify that the claim has not been made with Chrysler yet, but the dealer is assuming they will not cover, and refuses to proceed with investigating until someone commits to paying the bill.
Any input is appreciated... thanks!
Thanks!
Here is the best advice you are going to get...lawyer up, and start arbitration proceedings. The wrangler can ford 30" of water. As far as the engine is concerned, there should only be ONE entry point for water...the intake.Hey guys, I have a 3.6/6spd JK with 6K miles on it. Dealer is claiming that due to driving in water, the seal at the crank pulley was able to draw water into the crankcase and cause damage. The intake did not have a drop of water in it, and the air filter was completely dry, I pulled the dip stick and the oil did not appear milky. Have you every heard of water being ingested into these motors through the crankcase?
The Jeep did see some water, but never over the height of the tires or bumper. They're claiming that the seal is intended to keep oil in, not keep water out, and because of that Chrysler is not willing to cover under warranty. It seems to me that water ingestion in depths less than what Jeep.com claims the vehicle is rated for (30"), and not related to intake/hydrolock would indicate improper seal and thus a manufacturer defect. I can't seem to find any other instances of this occurring through my searches. Anyone here ever heard of this, or had luck appealing a denied warranty claim like this?
I should clarify that the claim has not been made with Chrysler yet, but the dealer is assuming they will not cover, and refuses to proceed with investigating until someone commits to paying the bill.
Initially the Jeep stalled and threw several error codes, I let it dry out and disconnected the battery to clear codes. Now the only codes are for the Cam Position Sensors (2 codes, A, and B), it's misfiring and idling pretty rough but drives fine once it's moving, it does stall and the low oil pressure light comes on at idle. It sounds rough though with a high pitch whine relative to rpms, and rattles like a semi.
Any input is appreciated... thanks!
Thanks!
Waste of time. Chrysler listens to dealers. If the dealer isn't fixing it under warranty, Chrysler will back them up. You can either get bullied, or be the bully.Regardless of what you may or may not have done, if the dealer is indicating that there could be a problem and won't proceed you now have to contact Chrysler customer care. They have to approve any repairs at this point.
Water will never make it into your motor through the exhaust if the engine is running. Even if you stalled, assuming only for a few minutes, the water would need some decent pressure to enter the exhaust, climb up, fill the muffler (continuing to keep pressure on), flow down the exhaust, UP into the loops, UP again into the cats, Up again into the exhaust manifold, and finally into your engine....if you are a Seinfeld fan...."That my friend, is one magic loogie."I do not have spacers, exhaust tip was submerged while climbing out of the hole but at that point it would have to make it way up the exhaust on an incline and clear the axle bends and loop up front plus two resonators so I don't think it was exhaust. The engine did stall, and I made the ignorant mistake of startng it back up, but it stalled with no driver input at idle so I assume at that point the damage had already been done.
Do you know what his repair consisted of? Initially they said it needed a new motor but then said they wouldn't know til they get into it, could just be sensors and bearings.
How did they determine water mixed in with the oil? You said it wasn't milky did someone send the oil out for analysis to see how much water was in the oil? The seal they're referring to works two ways, it stops oil from leaking out, and water from coming in. It might be time for a lawyer as already mentioned. See where you get with Chrysler care.Hey guys, I have a 3.6/6spd JK with 6K miles on it. Dealer is claiming that due to driving in water, the seal at the crank pulley was able to draw water into the crankcase and cause damage. The intake did not have a drop of water in it, and the air filter was completely dry, I pulled the dip stick and the oil did not appear milky. Have you every heard of water being ingested into these motors through the crankcase?
The Jeep did see some water, but never over the height of the tires or bumper. They're claiming that the seal is intended to keep oil in, not keep water out, and because of that Chrysler is not willing to cover under warranty. It seems to me that water ingestion in depths less than what Jeep.com claims the vehicle is rated for (30"), and not related to intake/hydrolock would indicate improper seal and thus a manufacturer defect. I can't seem to find any other instances of this occurring through my searches. Anyone here ever heard of this, or had luck appealing a denied warranty claim like this?
I should clarify that the claim has not been made with Chrysler yet, but the dealer is assuming they will not cover, and refuses to proceed with investigating until someone commits to paying the bill.
Initially the Jeep stalled and threw several error codes, I let it dry out and disconnected the battery to clear codes. Now the only codes are for the Cam Position Sensors (2 codes, A, and B), it's misfiring and idling pretty rough but drives fine once it's moving, it does stall and the low oil pressure light comes on at idle. It sounds rough though with a high pitch whine relative to rpms, and rattles like a semi.
Any input is appreciated... thanks!
Thanks!
Exactly why I suggested taking a sample. Hopefully the lab makes the dealer look stupid, and score one for the little guy. With an oil sample showing no water in the oil will probably force the dealers hand, if not it might sway Chrysler into paying the dealer for the repair. OTOH if there is excessive water in the oil, the OP will have a lot of explaining to do and might be SOL. I'd have it done if the oil in question is still in the sump.Blackstone Labs
Use them for your oil analysis. Cheap and great evidence to make the dealer look like an idiot during arbitration. Also, if you have lab results proving there is NO water in the oil, the dealer is literally caught lying, which is consumer fraud. Consumer fraud pays 300% of damages PLUS attorney fees.
Generally speaking, there is usually slight positive pressure inside an engine crankcase (not manifold vacuum) that is in operation. Pop off a PCV/breather hose on any running engine, and you'll see for yourself.
Drag racers often attach a vacuum pump to valve covers to generate crankcase vacuum to improve ring seal and get any blow-by out more efficiently than the engine can on its own.
No water should be able to make it past a crank seal if it's working properly. I would bet that any water made it inside via another route, like the intake tract.
I dont know if thats completly accurate.Waste of time. Chrysler listens to dealers. If the dealer isn't fixing it under warranty, Chrysler will back them up. You can either get bullied, or be the bully.
It could turn into a waste of time, but the first step after the dealer is Chrysler customer care. In order to even file a consumer complaint there has to be a statement from Chrysler that the issue won't be covered as part of the warranty. What does bullying have to do with a consumer complaint. It's a simple consumer issue not a criminal investigation.Waste of time. Chrysler listens to dealers. If the dealer isn't fixing it under warranty, Chrysler will back them up. You can either get bullied, or be the bully.