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Discussion Starter #1
So I decided to go with a local shop instead of SafeLite, they were $100 cheaper and could do the job next day. Great reviews, seemed a solid bet.



Guy shows up, it's one guy in a beaten-up pickup. Nice enough guy but he does the job all by himself and with no gloves, both of which are 'warning signs' the big companies tell you to look out for. He finishes and tells me that I need to keep the windows up if I drive it; later I find out that I should have let it sit for at least an hour to set, but I didn't know that at the time and I had waited all day for them to show up and needed to go to the store.


This morning I drive to work and I hit 50 MPH and hear a whooshing noise that I haven't heard before. I mean, it's a 2002 Jeep Wrangler X, it makes a lot of noises. But this is the noisiest I've heard it.


I call and complain, they send the guy back out. He pulls off the inner gasket and checks all around the window, we don't see any gaps in the sealant. I suggest we pour water on it to see if it leaks through ... nothing comes through. He doesn't know what to do so I tell him I'll keep an eye on it.


I drive it on the highway, same whooshing noise. Seems to be coming from the upper passenger side.


The only thing I can see is that the outer molding isn't completely flush with the frame of the Jeep. The factory original molding he replaced was flush all the way around. This one is separated a little at both top corners, left and right. Still no water goes through but the wind noise is quite noticeable.


I called the shop and the guy said the molding is just decorative and shouldn't make a difference. If the sealant is solid there's no reason for there to be noise.


So I'm completely at a loss. All I know is there's noise where there wasn't noise.



Anybody have any tips for how to figure out what's going on?
 

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I went through this with Safelite. Terrible wind noise but no water leak. They changed out another windshield and problem solved. Safelite said they do not even try to reset a window like that. They know it is “warped”. I was very happy with their quick response and service
 

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Close up the jeep w heater fan in high and run soapy water around the windshield looking for bubbles
 

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Discussion Starter #4
There's no leak. I ran it through a car wash and didn't see any water. But there is definitely something wrong, the wind noise above 50 MPH is very noticeable.





So at this point, I'm screwed. I really doubt they'll agree to give me a refund and take their windshield back. The best they might offer is to redo it, but I've seen their work.
 

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Two points - you might have another shop remove the windshield, clean the goop off and then re insert it. Last summer when I had a restoration shop totally repaint my TJ, they had the windshield removed (in fact they removed all the glass, I had removed the soft top) and then after they painted the Jeep, they had the windshield replace. It was the same glass (not the factory original) because the Scouting sticker in the lower left corner was still on it.

The outer seal was in poor shape so we discussed replacing it. I got a quote from the company that replaced the WS in my Chief of $60 (the part would cost me $35) so I told the restoration shop, I would have it done. I have not had it replaced as yet.

I have no wind noise from the windshield nor does it leak.
 

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Many years ago when NJ has safety inspections I had to have my windshield replaced every 2 years to pass, NJ no longer does any safety inspections, just emissions, so I drove the jeep with a cracked windshield and the only people who cared were the police who would say you should get it replaced. It was on the passenger side from top to bottom. Anyway, Safelite did every replacement and I never had a problem. Back then I worked for a major car rental corp and the installer performed at least 3-5 replacements for them on a weekly basis so he was very experienced.
 

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I had the windshield replaced in my pickup and they told me to keep the door windows DOWN a little for a day so when I closed the door the pressure wouldn’t pop the new windshield seal loose.
 

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First... usually there is no "they"... usually the guy in the beat up truck is the whole business.... his wife MAY be answering the phone tho....

Next, why would you think you're screwed... don't "doubt" that he'll fix it, call and politely demand that he come make it right.... if the old outer seal was reused you MAY need to purchase a new one but big whoop, you're still saving money....

Don't take no for an answer but above all BE NICE... it's much easier to say F U to a jerk than a really nice guy.
 

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You COULD try putting masking tape over the suspect area and driving it....
 

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Discussion Starter #10
I have a tendency to assume I'll get screwed over in business deals. Don't know why.

Anyway, I was calm about this. I drove out to the guy's house. He runs the business from his house. Nice long 30-minute drive. When I showed up I called him and he came out and went for a ride with me and he immediately heard it. He apologized and said he'd send out his most experienced tech to redo it.

Sounds great right? Well his most experienced tech came today, pulled it apart, and was amazed at how bad of a job it was. Promised me he'd do it right. He didn't want to replace the glass itself because he said the glass was fine, the guy had just left a big gap in the sealant. So he took it out, cleaned everything, put it back in, put extra glue, assured me it would be fine.

I let it sit for three hours to make sure it was dry. Then I got in the car, barely got to 30 MPH, and same whooshing noise.

The business owner is actually being patient and replying. But we have no idea what to do now. His most experienced guy says it's sealed and sealed properly. He doesn't think replacing the glass will do anything because it's just a straight, rectangular glass piece with no visible deformities or problems. It's Fuyao and I asked about OEM and he said OEM is Mopar but they're the same quality.

The only thing I can think to do is drive it to Safelite and have them check it out.
 

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Try adjusting the hinges on the fold-down windshield. The dealer did this to mine and it corrected the problem.
 
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