I had Best Buy install the radio and speakers in my Road Runner a few years ago. The tech at our local store is a guy in his late 20's early 30's who seems to know what he's doing. I chose BB over the local shop for several reasons. I, too, had a bad experience with the local car audio guys with another car. Seems like their employees are more of the "high school" age group more interested into getting high and into trouble. Also, BB's work is guaranteed for longer than the local shop, and at a better guarantee "rate" as well. There was a fair amount of custom work that had to be done too, even though the front speakers and mounting plate should have been "factory correct" for my application. I will gladly pay a bit more for good service and a good protection/guarantee plan. Someday, if I ever feel the need to upgrade my Jeep's stock 130 radio, I'll definitely use our local Best Buy.