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Buyer's remorse after purchasing 4xe

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42K views 148 replies 59 participants last post by  TheManInDBox  
#1 ·
Hi -

I just purchased a 2024 4xe Rubicon X and ami hoping I did not make a big mistake.

I will be taking it out on long camping trips in the back country and I think I should have gotten the 3.6. There's all kinds of posts on the 4xe group on FB with people having their 4xe die on them and now I'm totally second-guessing my decision. Also, the highway MPG is not as good as I was hoping, getting around 19.4 MPG on ICE.

Looking for reassurances that it's going to be a good car!

TIA
 
#2 · (Edited)
Your biggest mistake is worrying about something you read on Facebook. Don’t let it ruin the good buzz you got from buying a brand new Jeep.

There are few people who get on chat rooms, message boards, etc and rave about how wonderful their car is.

on edit: you have a very heavy Jeep which by any measure is NOT aerodynamic, being powered by a turbocharged 4 cylinder engine. It’s not going to be very fuel efficient running hi-way speeds.
 
#3 ·
I hear the JL 3.6 still has cylinder head and oil cooler issues. Not sure how common it is though since I don’t see folks here posting about it.
 
owns 2004 Jeep TJ Rubicon
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#14 ·
All engines can have problems, but you have to look at the numbers that are produced and put in vehicles, this 3.6 engine is highly produced and put in many Mopar vehicles, so expect some problem, it's just the way things are.
 
#90 ·
#32 ·
I'll dig out my research later and see what I have and post back
Ok here are links to some articles I read before buying my 2015 JKUS24. It was in my budget and checked most of the boxes. Overall......Owning any Jeep is a DIY project as someone here said recently. I happen to be one of those that doesn't mind wrenching now and then but I get that many don't. I hate the idea of taking it to a dealer (except for warranty). If you want something fixed right do it yourself is my mantra . Getting a little off topic sorry 🙂



Jeep Wrangler years to avoid — most common problems | REREV


 
#7 ·
Most peoples delusion is they want a Jeep but also want modern day car amenities and fuel mileage, also you can take a 4cyl and turbo it to get desired horsepower but it also wears out the little engine a lot faster regardless of more modern engine building, you wouldn't put a 4cyl turbo in a bulldozer and expect it perform the same as a big caterpillar motor, yeah, I know, an extreme comparison but the same point. same trend when women started driving full size pickups just to daily drive and get groceries. and 19mpg is not bad in any Jeep, and Jeeps of all lines were never fuel efficient.
Our JKU gets between 18-21mpg depending on how we drive it, yeah on forums and FB etc you always hear the worst case scenarios about what's wrong with the vehicle, but when there's a lot of similar instances of failures...ie oil coolers, heads, electronics, time to take notice. Personally i would never buy a Jeep newer than 2015, to many rapid changes and corporate ownership change and meddling.
As new as it is, trade out of it fast for what you want while it's value hasn't been depreciated especially since it's a 2024...or, since you didn't mind spending all that on a 4xe, just be prepared to open your wallet from time to time, as far as dependability, you can only hope yours might fair better than others since down time for warranty works is atrocious due to lack of parts availability on newer Jeeps. Best of luck.
 
#24 ·
Glad to hear your 2015 comment..... before I bought my 2015JKUS25 I did a lot of research. Every year of any make of vehicle has issues and are well documented statistically. So with the JKU my year window was 2014 to 2016 given the stats and my budget. I am VERY happy with it, and expect a repair now and then, goes with the territory.
In fact, when I replaced the oil cooler I was happy when done knowing that the NEXT time will take much less time lol.
 
#8 ·
There's all kinds of posts on the 4xe group on FB with people having their 4xe die on them and now I'm totally second-guessing my decision. No one posts my car didn't die today. All forums have complainers

Also, the highway MPG is not as good as I was hoping, getting around 19.4 MPG on ICE. It is a brick with 800lbs more than a regular Jeep. Can't believe you would expect more.

" but it also wears out the little engine a lot faster regardless of more modern engine building ." There is little evidence that modern turbo 4s wear out a lot faster. The Jeep 2.0 has been around since 2018.

"As new as it is, trade out of it fast for what you want while it's value hasn't been depreciated especially since it's a 2024 " Well except for the 20% drop when driving off the lot. I bought a 2023 with 6k miles in May that sold new in January 2023 for 66k, I paid $52k.

If you take care of the Jeep it will easily last 100k miles.
 
#9 ·
There's all kinds of posts on the 4xe group on FB with people having their 4xe die on them and now I'm totally second-guessing my decision. No one posts my car didn't die today. All forums have complainers

Also, the highway MPG is not as good as I was hoping, getting around 19.4 MPG on ICE. It is a brick with 800lbs more than a regular Jeep. Can't believe you would expect more.

" but it also wears out the little engine a lot faster regardless of more modern engine building ." There is little evidence that modern turbo 4s wear out a lot faster. The Jeep 2.0 has been around since 2018.

"As new as it is, trade out of it fast for what you want while it's value hasn't been depreciated especially since it's a 2024 " Well except for the 20% drop when driving off the lot. I bought a 2023 with 6k miles in May that sold new in January 2023 for 66k, I paid $52k.

If you take care of the Jeep it will easily last 100k miles.
That is not what should be expected, maybe a 100k without any major repairs and failures, you have low expectations. That's the modern thinking...pay too much and buy a newer one before it's time.
 
#10 ·
Unfortunately, Jeep has never had a good record of reliability. As their vehicles incorporate more and more technology and become more complex, their reliability impacted more, sometimes to the point of being disabled. But customers still want more and more features.

If you don't do trails that only a jeep can do, there are better choices in regards to reliability.
 
#11 ·
I also belong to the JL Forum. And yes, they have their share of problems. But one needs to remember, in the Internet, very few will post how awesome something is that they purchased. I don't know what the percentage is of 4Xe's failing, but my guess is that it is pretty low. Besides you have warranty. As for the 3.6 engine, my choice, it is pretty rock solid today in the JL's. But any vehicle, or engine can still have a failure.
 
#12 ·
When the gas engine is still king and probably will be for a long time, all being said there is no way an electric vehicle can be a good buy in the long run. Just look at the older Jeeps and there values today, do you really expect an electric Jeep to have that type of value 10/20 years from now. The only way to get any electric vehicle is to lease it, that way at the end of the lease you can dump it and not have to worry about the future of it. I feel all electric vehicles are doomed, it's just a matter of time. When I say doomed, I mean value for your dollars invested, not much return on you money in the long run.
 
#13 ·
I think you will be fine, a new Jeep of any flavor is usually good. Most of the 4xe complaints are with the charger not charging. Doesn't stop it from running in hybrid mode. And you only hear about people who have things broken, nobody posts "hey my jeep gave me no problems today" - and with this combo 20mpg is appx what you should expect overall in driving without considering the all-electric mode.

While under warranty, keep the thing in as good repair as logistics allows and at then end of the main warranty you will have exorcised most of the bugs away.

If you leased, at that 3 year mark, you can decide if you want to keep it and buy out the lease, or get something newer under a new lease (and hopefully interest rates will have dropped somewhat). If you keep it opt for the extended warranty for the length of your ownership cycle. Unlike in times past, this isn't really able to be serviced by a normal non dealer grage. For that you should seek out older used.
 
#15 ·
Hi -

I just purchased a 2024 4xe Rubicon X and ami hoping I did not make a big mistake.

I will be taking it out on long camping trips in the back country and I think I should have gotten the 3.6. There's all kinds of posts on the 4xe group on FB with people having their 4xe die on them and now I'm totally second-guessing my decision. Also, the highway MPG is not as good as I was hoping, getting around 19.4 MPG on ICE.

Looking for reassurances that it's going to be a good car!

TIA
Keep in mind that most people are on the forums because something went wrong with their Jeep and they want help/ advice. At least that's how I started here. Fact is, for every "bad post" there are thousands of good experiences that we never hear about. I just got back from a camping trip in the Michigan UP and spent quite a bit of time on sandy two tracks FAR from civilization and it never crossed my mind that my Jeep might die on me.
 
#18 ·
The more complex a system the more its likely to fail. Add in low quality. Its a perfect example of Murphy's law happens.

Out on the trails it always tends to be about what you can do. Not what might happen. The more you can do the more you have that unknown covered. any 4x4 goes down out on the trail, for what ever reason and there is so many. Most people can not work on a jeep. Dont have the tools in the jeep or would even know what to do if they had tools.

Trails you can not cover everything in a jeep, you would need to drag another for parts....So you should bring what you can fix of the things that go down most off road. But these new ones even simple issue can make 4x4 not work. that front axle disconnect is a prone to fail in hard use< see it with my own eyes. Sucked since none of my parts i do bring for D44s JK wont fit. Where half way into the Rubicon a newer JLUR. had to be dragged along the rest the way....

wheel a lot you see what people snap and your self. Tires #1 issues. they get cut. Most people can change a tire.
2nd in the groups i run with is axle shafts fronts. U joint is only a 1350 in a any d44 or d30 and i see d60 one go as well. it is the part that goes boom, most really. I carry both fronts. even rears i can and do pack most times. changing a shaft is rather simple even on the trail. fastest one we timed was under 30 min in our club.
#3 drive shafts. again 1310 u joints. yokes see fail. i have back up yoke for the 1310 and u joints. but rear is 1350 so just a U joint.
#4 steering fails or brackets get ripped off track bars or arm mounts<to fix any of his you need to weld. For that i have a Karnage mig on board.

i
 
#20 ·
The more complex a system the more its likely to fail. True, except I counter with improved engineering techniques make cars today far more reliable than cars of old.
I don’t know about that.

Dealers used to fix your Jeep in a couple days: one day to diagnose the problem and order the parts; another to put everything together and call you to get your vehicle.

Today, it will take the dealer two weeks before they even look at your Jeep, another week to diagnose what’s wrong with it, two more weeks to wait for parts, and one entire week to swap out the parts and out in the new ones.

And when you finally get the Jeep back, the problem hasn’t even been fixed. So you have to start the cycle all over again.
 
#22 ·
I use a small town dealer (Dodge, Ram, Jeep, Chrysler) that is 35 miles out of Ft. Worth, Texas, I never have a problem getting in for service and they usually look at it the same day it comes in. I do know that these smaller dealers try harder to keep your business in both service and sales, they are competing with the bigger DFW dealers for sales. I have purchased 5 new vehicles from this dealer over the past 20 years, it's just hard to beat the old down home way of doing business. I do from time go to the Ft. Worth dealers and jack with them over price, etc., but it's just because I'm retired and have the time to do that, but I always end up at that small dealer where they always want to beat there price. I refuse to call dealership "Stealerships" as if you let them control you, maybe the problem is on the other end.
 
#41 ·
Ok, so I live in Fort worth and can tell everyone here that if the dealership sees your vehicle as a potential resale your in trouble. And if your vehicle is sitting on their lot for over a month, most people who need their car back are going to trade it in and take a massive hit.
Your lucky you live in the outskirts, let's be honest the closer you get to big city dealers the more likely you'll find your in Stealership territory. Jeeps have a high resale value and quess who wants them?
Also some people think all these electronics are their friends. Your the same people who want autonomous driving cars. Because a computer knows best?????
 
#27 ·
I agree that overall car quality has improved by quite a bit in the past 40 years. According to consumer reports since 2019 there has been a drop off in quality - minor compared to 40 years ago - due to the pandemic, supply chain disruptions, etc. YMMV as always.

The labor shortage has been tough for regular dealer service, especially for brands like Jeep that tend to have lower quality levels than other brands. Coupled with the complexity of all cars and some decision to make sure the dealer gets a larger share of repairs - means dealer service can be a bottleneck. (My state - Massachusetts - has passed a 'right to repair' law that I have yet to see a large impact, but it does bode well for the future of repair).
 
#28 ·
I have owned 3 vehicles new in my life and none of them had any issues…. Unless you consider a bad thermostat an issue.

94 Ford Ranger
2004 TJ
2016 JKU
 
owns 2004 Jeep TJ Rubicon
#30 ·
As you get more, the probability of encountering a problem rises steeply. I'm at about 7 or 8, not counting my wife's, and have had two that were frustrating as hell. I lemon law'd a 1998 pickup and this JLUR should have gone back, but I pushed thru the rediculous steering. Other family member wouldn't drive it. I finally threw a couple thousand $ at it and fixed it myself. So, over a period of a few years it eventually got fixed. Multiple dealers just said "its normal". Jeep/FCA had to be behind those answers. Every JL owner that has posted about bad JL steering on any forum was told the same thing.

When I'm done rock crawling, Jeep/FCA/Stellantis never again. My wife is currently looking for a new vehicle. The Grand Cherokee is the exact size she wants. But, she said after our bad experiences (which are still going on) she would never buy a Jeep/Chryler.
 
#29 ·
We were going to pick up a 4Xe, but the night before, decided not to based on certain concerns dealing with the engine dying, unexpectedly and no fix available, other issues with LED lights, aftermarket wiring harness, battery bleed, etc. And one of the main things was you are buying a hybrid, paying a lot of extra money, and you only get 25 - 27 miles of use. I really wanted to do this, but decided that until there is a more efficient "e" with reasonable mileage for the cost, to hold off. Ended up with the 2.0 turbo, and very happy with it.
 
#35 ·
Think of the 4xe this way: Where will it be used most? If it's a daily driver around town within less than 24 miles round-trip to the grocery store, kids schools, Home Depot, the bank, and fast food, it's the right one. If you will use it a large % of the time there, the 4xe excels. Of course the cost of the 4xe is it's unfortunately not made for long trips unless there's an electrical outlet near your campground. If there is, you're better off than a Tesla! That said, the 2.0 Turbo is still powerful enough to do what you need anywhere.

Around town, the 3.6L is probably at its worst with mileage. It's not terrible at all, but the only thing worse in mileage in town is the 392. The 4xe is a rocket with incredible mileage for short trips. Off-road, it's a smoother ride than most of the other wrangler because of its extra battery weight on the suspension. If you have electrical power, maybe you can creep up to a deer and pet it without getting out.

My 2.0L turbo gets 24MPG at 70 MPH on the highway, but it's just an ICE, so it weighs 1,500 lbs. less. But again, in short distances, it's nothing compared to the 4xe.
 
#38 · (Edited)
Think of the 4xe this way: Where will it be used most? If it's a daily driver around town within less than 24 miles round-trip to the grocery store, kids schools, Home Depot, the bank, and fast food, it's the right one. If you will use it a large % of the time there, the 4xe excels. Of course the cost of the 4xe is it's unfortunately not made for long trips unless there's an electrical outlet near your campground. If there is, you're better off than a Tesla! That said, the 2.0 Turbo is still powerful enough to do what you need anywhere.

Around town, the 3.6L is probably at its worst with mileage. It's not terrible at all, but the only thing worse in mileage in town is the 392. The 4xe is a rocket with incredible mileage for short trips. Off-road, it's a smoother ride than most of the other wrangler because of its extra battery weight on the suspension. If you have electrical power, maybe you can creep up to a deer and pet it without getting out.

My 2.0L turbo gets 24MPG at 70 MPH on the highway, but it's just an ICE, so it weighs 1,500 lbs. less. But again, in short distances, it's nothing compared to the 4xe.
I can see the benefit of a quiet Jeep in deer country. But I would prefer to have the option on a sub 30k trimmed down offering.
 
owns 2004 Jeep TJ Rubicon
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