It'll be interesting to see how Jeep handles this. If the original crack was under 3" and it grew because you couldn't get into the dealership, you might have a case.

Let us know how it goes.

Good Luck, L.M.

 

While I like the premise of the Gorilla Glass, what I have heard as far as warranty coverage has not been so good. It seems they are not found of actually covering damage to the glass under their warranty. I would not spend any extra to get the Gorilla Glass. I would not turn it down, but I would not put much effort and no money into getting it.
Welcome to Jeeps, They catch a lot of rocks with their windshields. It happens. Not sure it is a warranty issue either way. But maybe for the sake of goodwill?

 

Got a hold of the dealer this morning. I was put in touch with their service manager. He said this is the first gorilla glass warranty he had to do. But he doesn't see them saying no seeing as the Jeep has less than 300 miles on it. He also said that if they give him problems that they will go to bat for me. Seeing as I just got it and their product is supposed to be a little tougher than the OEM. The upgrade to the gorilla glass was only an additional $195. So even if I only get 1 replacement. It is definitely worth it.

He said he should hear something within 24-48 hours. I took it around lunch to have photos and stuff taken. The pebble hit the window right on the edge. So that is likely why it cracked so easily.

We will see. Fingers crossed!

 

Gorilla glass cracked like pepper going on your salad. One rock and the windshield is toast. Did not even last a month.

 

Full warranty text:
MOPAR WINDSHIELD MADE WITH CORNING GORILLA GLASS WARRANTY Mopar Windshield Made with Corning Gorilla Glass has a 2-year limited (from date of install), unlimited-mile warranty, which provides for labor and parts needed to repair or replace your windshield under certain conditions. Mopar warrants your windshield from damage associated with road debris such as pebbles or other small objects which may cause initial damage larger than a US quarter (1 inch/25mm) and less than 3 inches/7.6 cm. Larger instances or smaller blemishes, along with the subsequent cracking that may be caused by not repairing them, are not covered by this warranty. Dealer requires proof of purchase and windshield will only be repaired or replaced under the warranty once within the warrantable period. WHAT IS NOT COVERED: Damage caused by any other force such as an accident, large debris, fraud, falling objects or other acts of God are not warrantable. The damage from road debris referred to in this section is warrantable notwithstanding other provisions in the Mopar warranty. Additional exclusions may apply

 

Full warranty text:
MOPAR WINDSHIELD MADE WITH CORNING GORILLA GLASS WARRANTY Mopar Windshield Made with Corning Gorilla Glass has a 2-year limited (from date of install), unlimited-mile warranty, which provides for labor and parts needed to repair or replace your windshield under certain conditions. Mopar warrants your windshield from damage associated with road debris such as pebbles or other small objects which may cause initial damage larger than a US quarter (1 inch/25mm) and less than 3 inches/7.6 cm. Larger instances or smaller blemishes, along with the subsequent cracking that may be caused by not repairing them, are not covered by this warranty. Dealer requires proof of purchase and windshield will only be repaired or replaced under the warranty once within the warrantable period. WHAT IS NOT COVERED: Damage caused by any other force such as an accident, large debris, fraud, falling objects or other acts of God are not warrantable. The damage from road debris referred to in this section is warrantable notwithstanding other provisions in the Mopar warranty. Additional exclusions may apply

Well that is worthless if a bunch of pebbles hit your windshield and pockmark it. So much for Gorilla’s reputation.

 

I view Gorilla Glass like Pyrex glass bake ware. Its robust but not break proof. When it cracks it tends to go to the extreme from the damage Ive seen on other vehicles with that product.

My regular OEM windshields on the JK and JL took plenty of hits resulting in liner cracks to starburst cracks. Every time I stopped them from spreading by applying heavy duty clear packing tape over the damage. A simple patch that even withstands windshield wiper blades and if it gets hazed from dirt just strip the old one off and apply a new patch. Fortunately none of the damage was straight in front of me.

 

I view Gorilla Glass like Pyrex glass bake ware.

This is a really good analogy, especially since Pyrex and Gorilla Glass are both made by Corning.