Did you buy the fenders new or used?

 

New from ExtremeTerrain.com

 

Have you called Smittybilt customer service?

 

Yes but it wasn't great... see post below. They weren't much help. May have to return these and just order a different brand.

 

Alot of the fasteners are plastic and you can buy kits to replace, I often have to do with my front fenders, pretty simple.

 

Contact Smittybilt. The fenders should have included the hardware.

 

I spoke to them this morning and I definitely thought I’d get better customer service. They don’t have any hardware. Even though they confirmed they are suppose to ship with it they are sending fenders out without it. They wanted me to return the flares, wait for a refund and then reorder and “hope” the new ones come with hardware. The only other option they gave was to submit my receipt to them and they’d try to hunt down hardware from another package if it contains it and then ship it out. Timeline on that is uncertain.

 

Now, that's some chitty customer service right there....

 

Another update

Had a random email from 4x4 Parts with a tracking number and a part number for a fender flares kit. I googled the part number and it returned results for the entire flare kit. No one followed up with me to tell me of a package so I waited until it arrived. It was a indeed a whole set of flares including the hardware. Not sure how Smittybilt got 4x4 Parts to ship the whole thing without payment but I took the mounting hardware and will be returning the fenders tomorrow since there is a location 30 min away. Really wild experience and sadly there might be some who would keep the fenders and sell them or something but I am going to do the right thing and return them.